JetBook color Update July

Hi everyone

Anybody knows exactly when is going to be available the next update of the Jetbook Color. Some staff from Ectaco suggest me that maybe the next update could fix the problem that I have with my unit and the stylus. He told me that is going to be released in july. But I dont know when exactly. Also it is available in somewhere what is going to include this update?.

Thank you in advance

jfmonllor wrote:Hi everyone

Anybody knows exactly when is going to be available the next update of the Jetbook Color. Some staff from Ectaco suggest me that maybe the next update could fix the problem that I have with my unit and the stylus. He told me that is going to be released in july. But I dont know when exactly. Also it is available in somewhere what is going to include this update?.

Thank you in advance

Hi,

I can tell you their is buzz about it in our offices so that usually means it is less then a week away. I don't know how the 4th of July holiday may affect this.

Hey,

the 4th of July will affect this, but onyl for one

Hi everyone!

i cant update the firmware release for july (again).

I just got my device back from U.S, because my device hangs up, while updating the software.
Now when i insert the sd-card (yes fat32, and just the firmware update file), nothing happens.
Tried it multiple time.
I followed exactly the instructions on the update site.

Anyone else with this problem, any suggestions?

thanks...

Hi

I have the same problem than you. Nothing happens.

jfmonllor wrote:Hi

I have the same problem than you. Nothing happens.

Hey Guys,

I'm on this right now, once once i have more information i will let you all know.

Hi,

Can both of you post all the information in the firmware version section of your device? Let me know what it says exactly.

Settings > Device info > Firmware version.

Hi Jerry

Platform: 49.37.509
r1302 Spanish 1257

Greg knows all these details since he knows my situation. I have been waiting near a month for an update that should fix my problem with the stilus. The stylus is not working since my unit arrived for replacing the first Jetbook Color that my University purchased and that had the battery damaged.

Hi Jerry,
I have the same problem. OS update wnt ok but now it'Es impossible to update the firmware.

Platform: 49.37.509
r1128 Spanish 1128

When pressing the reset button for 5 seconds (same procedure as for OS update), the device restart and start booting normally whithout any attempt to update the firmware standing on the SD card (same I have used for OS update). The SD card has no other file except the firmware update one.

jfmonllor wrote:Hi Jerry

Platform: 49.37.509
r1302 Spanish 1257

Greg knows all these details since he knows my situation. I have been waiting near a month for an update that should fix my problem with the stilus. The stylus is not working since my unit arrived for replacing the first Jetbook Color that my University purchased and that had the battery damaged.

Hi,

I was told their may be a file that can help a non-responsive touch screen.

Please try the following:
-Clear your micro SD card.
-Download the file from here onto the micro SD card http://images.jetbook.net/upgrade/jbc/r1115/pupdate.ptf
-Plug the Micro SD card in and press (and hold) down reset.

Does this work?

If it does then we will move onto troubleshooting the update.

mdeg wrote:Hi Jerry,
I have the same problem. OS update wnt ok but now it'Es impossible to update the firmware.

Platform: 49.37.509
r1128 Spanish 1128

When pressing the reset button for 5 seconds (same procedure as for OS update), the device restart and start booting normally whithout any attempt to update the firmware standing on the SD card (same I have used for OS update). The SD card has no other file except the firmware update one.

Hi,

Try putting a book file onto the micro SD card. Then access the SD card on the JBC. Can you read a book without problem?

I want to make sure their is not an issue with the JBC interacting with your micro SD card.

Dear Jerry

Greg provided me this file also a month ago more or less without results. I have tried with your file again and the problem remains. The screen does not respond when I tap with the stylus on it.
The new update also does not work. The result is the same as that described by mdeg, the system restart without knowing that there is an update file into the SD. The SD card works properly, since I can read books from it without apparent problems.

Hey Guys,

Here's a few notes:

-The file that should be on your micro SD cards should be .BIN (Not .exe and not .zip).
-Although it may take a while, it is essential to try and re-download. If one aspect of the download became corrupt is can cause an issue.
-Ensure their is interaction between the SD card and the device by trying to read a book from the SD card (jfmonllor i know you tried this).
-If everything is still not working, plug the SD card into the device (with only the update .BIN on it). Plug the device into the charger. Power the device off with the power switch. Power it back on. Then try to reset it and launch the update.

Hi Jerry,
I allready did it. I've put back the books with the card directly in the Jetbook.
Then I've been able to read content an even a book in the bus back to home.
So the device is able to access content of the SD card.
The frimware update file was not an exe nor a zip file. I had extracted it from the dowlnloaded archive the same way as the OS update wich worked correctly.
The device battery was nearly fully charged 51 bar missing) and it was connected to my PC's USB port.

Hi Jerry

I have updated the device already. I don't know what was going on. Maybe is something related with my Unix OS. I moved to Win operating system. Anyway, I have updated the firmware correcly. But the stylus is not working yet. I used your file again (pupdate.ptf) just in case, but nothing happened. Also I reset the settings to default and I have restarted, rebooted the device several times. I have done everything you can imagine, but the device stills working badly. I sent an e-mail to Greg in order to start the FedEx process but I have not answer yet.

Thank you for your help.