voice recognition and dialect

Hi Alexi,

thanks for your prompt reply. i have already tried speaking in english and french while in both english to french and french to english and it still doesn`t recognise any of the phrases/words that`s in the phrasebook. i was under the impression that all of the phrases and words in the phrasebook are part of the voice recognition and speach software.

also, i was wondering what dialect the french person users because my wife learnt french for 1-2 years in school, and various words like numbers etc are different than she remembers. the dictionary also varies with another phrasebook we have at home?

is this the commonly known french and that goes with the other languages?

i hope you can shed some light on this for me asap.

look forward to your reply.

Please send the unit back to us for replacement.

Please review our warranty & return policy at https://www.ectaco.com/company/terms_and_conditions
In case more questions arise please contact our New York office. They will provide answers to your questions and explain our return and warranty policy to you.

ECTACO, Inc.
Ectaco Corporate Center
31-21 31st Street,
Long Island City, NY, 11106
Toll Free: +1-800-710-7920
Phone: +1-718-728-6110
Fax: +1-718-728-4023
mailto: [email protected]

hi Alexi,

yesterday i sent an email that was provided on the home page through contacts asking for the details of where to send the product to to receive a full refund. we`re not happy with the product. Are the details you provided for a refund or a replacement?

Adam

Hi Adam,

You should contact Mikalai at
Toll Free: +1-800-710-7920
Phone: +1-718-728-6110
mailto: [email protected]

thanks Alexi.

i have contacted her.

Adam