[Logo]
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [Groups] Back to home page 
Forum rules     [Register] Register /  [Login] Login 
        Now, by registering on our forum you get a chance to receive giveaway offers, valuable discounts and other great deals! There is no obligation to buy anything - just register and contribute to the forum to take advantage of this great opportunity.
Dreadful Problematic and On going part 3  XML
Forum Index » Other
Author Message
[Post New]04/26/2007 10:54:30
    Subject: Dreadful Problematic and On going part 3
[Up]
tokyo_katie



Joined: 04/26/2007 09:59:29
Messages: 5
Offline
Cont from Pt 1

April 16th – I call Ectaco twice but the phone rings out both times.
April 17th – YIPPIE a box from Fed-Ex – containing.. A PC Link cable. That is all. So I email an to Nancy Patton I get a swift reply
“Sorry for inconvenience. You should get your device in a few days.”


April 19th – An email from Nancy Patton asking for details of how the parcel looked as they are making a claim from Fed-ex. I reply that until I receive my order I will not assist them with any information. I am so close to loosing patience. I feel as if this is going to go on and on.

April 20th – I call Ectaco speak to Nancy Patton and explain that I will assist in all details regarding Fed-Ex but I now wish to cancel my order immediately and receive a refund. Nancy assures me that my order will be with me soon.
[Post New]05/10/2007 02:52:31
    Subject:
[Up]
valyar



Joined: 03/03/2006 08:25:28
Messages: 347
Offline
Dear Katie,

Please find my reply to this post in Part 5 of a similar topic.
https://www.ectaco.com/ectaco-posts/list/8101.page

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:[email protected]
http://www.ectaco.com

This message was edited 1 time. Last update was at 05/24/2007 04:22:54
[Email]
 
Forum Index » Other
Go to: