probleme avec ectaco partner b-3

salut je vien de recevoir mon b-3 anglais francais et je ne suis pas capable de l'ouvrir j'ai installer les drivers qui sont fourni dans le dvd et la je vois la connection qui s'effectue et y a un petit rond comme image qui apparais dans le petit livre c'est ecrit que si sa fonctionne pas de faire un reset ce que j'ai fait mais y a rien de + qui se produit
merci de m'aider
start

Bonjour,

Merci pour la question. S'il vous plaît essayez une réinitialisation de l'appareil. Retirez les piles et la carte SD de l'appareil. Attendez une minute. Remettre les piles à l'intérieur et la carte SD po

Ensuite, appuyez sur le bouton de réinitialisation. Vous pouvez utiliser un trombone ou un petit quelque chose pour ce faire.

Si vous utilisez toujours des problèmes s'il vous plaît contactez notre personnel de soutien. Vous pouvez appeler 1-718-728-3605 ou par courriel [email protected]

Hello,

Thank you for the question. Please try a master reset of the device. Remove the batteries and the SD card from the device. Wait one minute. Put the batteries back in and the SD card back in.

Then press the reset button. You can use a paper clip or something small to do this.

If you are still running into problems please contact our support staff. You can call 1-718-728-3605 or email [email protected]

Hi!
Friend of mine has recently purchased the product Partner B-3 (https://www.ectaco.com/PB-SBg-B-3/), ECTACO Audio PhraseBook Spanish <-> Bulgarian PB-SBg B-3 . Confused by the english interface language, ot seems that somehow he has deleted the main program. Initially, pressing the turn on button, was apperaring an error message "ezFatOpenfile... failure". The memory card seems empty. After a master reset (made by the instructions from this website), the only thing that appears turning it on is the USB connecting image and no reaction from the buttons. Is there a way to restore the initianal state? Thank you!

stelasp wrote:Hi!
Friend of mine has recently purchased the product Partner B-3 (https://www.ectaco.com/PB-SBg-B-3/), ECTACO Audio PhraseBook Spanish <-> Bulgarian PB-SBg B-3 . Confused by the english interface language, ot seems that somehow he has deleted the main program. Initially, pressing the turn on button, was apperaring an error message "ezFatOpenfile... failure". The memory card seems empty. After a master reset (made by the instructions from this website), the only thing that appears turning it on is the USB connecting image and no reaction from the buttons. Is there a way to restore the initianal state? Thank you!

Hi,

Thanks for the message, i believe we have the software packets available for free download. Please contact our support team at [email protected] and they will be able to help you out with them.

Hope this helps!

Thank you, Jerry!

This message was edited 1 time. Last update was at 03/01/2012 13:04:28

Is there a way to change the english interface with a spanish, russian or bulgarian?

stelasp wrote:Is there a way to change the english interface with a spanish, russian or bulgarian?

Hi,

Thanks for the message! I have used this model but i am not extremely familiar with it. Please send an email direly to our technical support service and they can answer your question. The email is [email protected]

Hope this helps!