Exchange of item returned

This message was edited 1 time. Last update was at 01/27/2011 13:34:24

I sent the message below the 01/19/2011 and I'm still waiting for a response
I know that you have received my item I returned back for an exchange.
So tell me what to do now for the exchange

Thank you,

Hello,

I join you the letter that I have joined with the item returned.
So I wait for your indications to proceed to the exchange.

Thank you,
Looking forward your reply

-----Message d'origine-----
De : Ectaco-Stacy Miles [mailto:[email protected]] Envoyé : mardi 18 janvier 2011 17:57 À : jjc Objet : RE: Sales query from Ectaco.com: Return product for exchange (#ED L-256023) Importance : Haute
RMA number : ABH-006-447441 exchange English-French EF900 Corrida

belierlapin wrote:I sent the message below the 01/19/2011 and I'm still waiting for a response
I know that you have received my item I returned back for an exchange.
So tell me what to do now for the exchange

Thank you,

Hello,

I join you the letter that I have joined with the item returned.
So I wait for your indications to proceed to the exchange.

Thank you,
Looking forward your reply

-----Message d'origine-----
De : Ectaco-Stacy Miles [mailto:[email protected]] Envoyé : mardi 18 janvier 2011 17:57 À : jjc Objet : RE: Sales query from Ectaco.com: Return product for exchange (#ED L-256023) Importance : Haute
RMA number : ABH-006-447441 exchange English-French EF900 Corrida

Hi,

Thanks for the question and sorry to hear about the delay. Were you provided a quote for this upgrade? If yes please forward it directly to [email protected] and i can help you complete your upgrade to the EFA900. If you need a quote let me know and i will provide you with one. I will do my best to have this resolved and the upgraded model on the way to you bu the beginning of this coming week.

Hope this helps!

(#EDL-256023)
RMA ABH 006-447441

Hello,

In fact, I 'm waiting for a quote and how to proceed to obtain the EF 900 model.
See after the response I Received from your representative
I hope that you will find a solution to solve this problem.

Thanks,

Hello Jean,

Your item is received for now.

Please, let me know the conditions of exchange you discussed with our representative.

Thank you.

Looking forward your reply.

Best regards,
Stacy Miles,
Ectaco Inc.,
mailto:[email protected]
http://www.ectaco.com

belierlapin wrote:(#EDL-256023)
RMA ABH 006-447441

Hello,

In fact, I 'm waiting for a quote and how to proceed to obtain the EF 900 model.
See after the response I Received from your representative
I hope that you will find a solution to solve this problem.

Thanks,

Hello Jean,

Your item is received for now.

Please, let me know the conditions of exchange you discussed with our representative.

Thank you.

Looking forward your reply.

Best regards,
Stacy Miles,
Ectaco Inc.,
mailto:[email protected]
http://www.ectaco.com

Hi Jean,

Ok no problem. Send me an email to [email protected]. I can provide you a quote for your upgrade and also how to make the payment for the new model. Reference eOrd-447441 in your email. If you have any other questions please feel free to ask!

Hi Jean,

I tried to respond to your email but i got an "undeliverable mail" message.

SMTP module(domain free.fr) reports:
message body rejected by mx1.free.fr:
554 Sender-Verify detected from your IP

You may have to add me to your "white-list" or your contacts in order to receive my message. Please let me know when this is done.

If still a problem i can give you the info over PM (Private message) on the forums.

Thanks!