Alko wrote:Welcome,
i have my translator from 2 years. Now, i notice, that battery swell and now it is not close properly, so my translator doesn't work well also.
What happen?
And if i have to buy a new battery and the next one will be bad after year or two it is waste of money.
I would like my translator in very good condition again.
Thank you for help,
Alexandra
Hey Alexandra,
Thanks for the question and sorry to hear about the difficulty. This definitely sounds like a problem with the battery itself rather then the device. We do have new batteries available for purchase, the battery is $39.95 plus $10-$15 shipping depending on location.
Or if you want you can upgrade to a newer partner model. The new models are thinner, lighter, have more features and also a different battery. The older batteries on the P800 and P850 don't have the longevity that the new Partner 900 batteries have. To upgrade you purchase a new one and then send the old one back for some credit. I can determine the credit for you but must know the language or languages on your device.
If you would like to get the price of an upgraded 900 model please send me an email to [email protected] and i will be glad to help you with your purchase. Thanks!