EGm600T

Hi,

I have EGm600T model. I changed the AAA batteries and now I can see the screen but it is all scrmabled. I cannot read anything. All the letters are cut on the bottom. On the top of the screen I have dashes. I reset the device but no luck. What are my options to fix this problem especially that I am now in Germany and I really need to use the device as soon as possible.

I appreciate your help. Thank you.

BB

Dear Customer,

Please try to perform hard reset with fresh batteries installed. Press ESC+S+Reset (reset button should be pressed with paper-clip tip) to enter a Self test.

We will accept the device under the warranty in case the device will not work.

We can also trade in your old EGm600T for a new EGm800
https://www.ectaco.com/main.jsp?do=products-view_item&item=7008

Please contact Val Reaves at [email protected] for the details.

Hi,

I tried ESC+S+RESET AND the problem is still there. The device is still under one year warranty. What should I now?

B

alexi wrote:Dear Customer,

Please try to perform hard reset with fresh batteries installed. Press ESC+S+Reset (reset button should be pressed with paper-clip tip) to enter a Self test.

We will accept the device under the warranty in case the device will not work.

We can also trade in your old EGm600T for a new EGm800
https://www.ectaco.com/main.jsp?do=products-view_item&item=7008

Please contact Val Reaves at [email protected] for the details.

Dear Customer,

Please let me know your order number and we'll provide the instruction on warranty procedure.