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TL-2EuAs10 (Speechguard Travel Edition)  XML
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mooremco



Joined: 08/30/2006 19:17:31
Messages: 2
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Four hours old - used (and worked fine) for about 45 minutes...Now, PhraseBook icon is dead. Neither taps with stylus or use of up-and-down arrows will trigger it. All other icons work just fine.

Any help will be greatly appreciated!

Thanks...
[Email]
alexi



Joined: 03/03/2006 08:28:51
Messages: 427
Offline

Dear Customer,

To restore proper touch screen functionality, or as part of an initialization procedure, the screen might have to be recalibrated manually. you need to go to Settings tab.
• On the toolbar, tap .
• Follow the on-screen directions for calibration by tapping the + symbols within the boxes.

When the calibration is complete, you will return to the Settings screen.

Thank you for choosing our products.

Alex I. Cowperwood,
Sales Department
Ectaco Electronic Translators
[email protected]
http://www.ectaco.com
[Email]
mooremco



Joined: 08/30/2006 19:17:31
Messages: 2
Offline

Thank you for your fast response...unfortunately, re-calibration did not solve the problem. The Phrase book icon is still dead. I have also reverted to the default settings, but that did not work either.

Your next suggestion, please...
[Email]
alexi



Joined: 03/03/2006 08:28:51
Messages: 427
Offline

Dear Customer,

I forwarded your case to our support team.
They will call or e-mail you and provide instructions.

We will accept the device under the warranty in case our support team is unable to help you.

Alex I. Cowperwood,
Sales Department
Ectaco Electronic Translators
[email protected]
http://www.ectaco.com
[Email]
 
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