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order LSC-182391  XML
Forum Index » LingvoSoft Forum
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macrishca



Joined: 06/29/2008 17:15:45
Messages: 6
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there is no link to download the software and no registration keys. i got the keys anyway but i need to download the softaware. i bought the Download Protection but "Get registration keys or download software" line is empty
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macrishca



Joined: 06/29/2008 17:15:45
Messages: 6
Offline

ohh,cmon.i wrote you guys an e-mail,i posted my concern in the forum.and not a single reply???
i need the software to download!!!!!!
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Kate Ashley



Joined: 11/17/2004 05:38:33
Messages: 739
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Please let me know your order number.

Kate Ashley, LingvoSoft Team
[Email] [WWW]
macrishca



Joined: 06/29/2008 17:15:45
Messages: 6
Offline

Kate Ashley wrote:Please let me know your order number.

the order number was the name of the topic .order LSC-182391 .
I need software for download
[Email]
Kate Ashley



Joined: 11/17/2004 05:38:33
Messages: 739
Offline

We'll check it out and let you know ASAP.

Kate Ashley, LingvoSoft Team
[Email] [WWW]
macrishca



Joined: 06/29/2008 17:15:45
Messages: 6
Offline

and how long ASAP usually lasts. 3 months???
ASAP is a matter of 1 business day maximum.
i need what i bought!!!!!!!!! time is money!
[Email]
Kate Ashley



Joined: 11/17/2004 05:38:33
Messages: 739
Offline

the email from support representative Paul Feofanov has been already sent to you. Please check out your inbox as well as junk e-mai box.

Please let me know if you need further assistance. Thanks.

Kate Ashley, LingvoSoft Team
[Email] [WWW]
macrishca



Joined: 06/29/2008 17:15:45
Messages: 6
Offline

well the only one thing that i received was an email offering me a discount in the LingvoSoft Talking Dictionary 2008 English <-> Russian for Pocket PC

but i need my 2007 version.

both my inbox and spam folder do NOT have the e-mail from the person you have mentioned.
[Email]
Kate Ashley



Joined: 11/17/2004 05:38:33
Messages: 739
Offline

You may find download and registration info for the originally purchased software version in your account at http://www.lingvosoft.com/your_account/

Please let me know if you need further assistance. Thanks.

Kate Ashley, LingvoSoft Team
[Email] [WWW]
macrishca



Joined: 06/29/2008 17:15:45
Messages: 6
Offline

why do You think i bother YOU. its EMPTY.i wrote it in the beginning.the first post.why do i have to repeat? its one week gone and no help.
i went to my account and the link for download is empty.

Sorry, there are no files to download and no registration keys are available.


thats what it says!!!
can we resolve the problem faster? can you just send me the link here.i have the keys.
[Email]
Kate Ashley



Joined: 11/17/2004 05:38:33
Messages: 739
Offline

We have already fixed it. Please try again. Let me know if you have further problems.

Kate Ashley, LingvoSoft Team
[Email] [WWW]
 
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