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registration problem and no response from lingvosoft  XML
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[Post New]02/24/2007 15:45:34
    Subject: registration problem and no response from lingvosoft
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Rene



Joined: 02/24/2007 15:11:02
Messages: 2
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Two weeks ago I bought Lingvosoft Suite 2006 German-Czech for PocketPC. Everythings was OK up to the registration process of LingvoSoft Talking Dictionary 2007 German <-> Czech. I have tried to register this soft many times but without success. Afterwards I went into lingvosoft forum I made out that I am not alone with this registration problem. I found out I have to send email to support and ask for new reg. keys. OK, I did it but after a week I did not have any response. Than I send email to [email protected] - next three days and NOTHING. Finally I have sent email to [email protected] but next three days and AGAIN NOTHING!
SO MY EASY QUESTION IS: IS THERE ANYBODY WHO IS RESPONSIBLE TO RESOLVE THIS REGISTRATION PROBLEM OR I CAN THROW THIS SOFT DIRECTLY TO WASTE BECAUSE I DO NOT HAVE ANY CHANGE TO GET NEW REG. KEYS???
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[Post New]02/28/2007 05:44:44
    Subject:
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Kate Ashley



Joined: 11/17/2004 05:38:33
Messages: 739
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Hi Rene,

We are awfully sorry for inconvenience. Unfortunately we are not able to immediately response to all our customers.

Please send email with your order number at [email protected] to get promot assistance. Thanks.
Kate Ashley, LingvoSoft Team
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[Post New]03/10/2007 15:25:34
    Subject: Still waiting
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Rene



Joined: 02/24/2007 15:11:02
Messages: 2
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Kate Ashley wrote:Hi Rene,

We are awfully sorry for inconvenience. Unfortunately we are not able to immediately response to all our customers.

Please send email with your order number at [email protected] to get promot assistance. Thanks.


Dear Kate,

I have already sent two emails to your address but up to now I have been still waiting for any response. In the second email I asked you to confirm me that you got that email but nothing is happened.
I really need a germany-czech dictionary and so it is really stupid to have 10% functional product. So I am thinking to buy this dictionary from other company because it seems it was really big mistake to buy your Lingvosoft Suite Germany-Czech in your promotion.

Regards, Rene
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