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customer support  XML
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[Post New]06/29/2010 10:26:21
    Subject: customer support
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Parwani



Joined: 06/29/2010 10:08:29
Messages: 1
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Hello,
I just bought an ectaco Travel Phrasebook PB-DSe B-3, but the display does not respond at all to the stylus, I am blocked at the very beginning to install date and time etc.
Thanks for help,
Wolfgang Trautmann
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[Post New]06/29/2010 12:08:40
    Subject: customer support
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Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline
Parwani wrote:Hello,
I just bought an ectaco Travel Phrasebook PB-DSe B-3, but the display does not respond at all to the stylus, I am blocked at the very beginning to install date and time etc.
Thanks for help,
Wolfgang Trautmann


Hey Wolfgang,

Sorry to hear about the difficulty! Please try and reset the unit and see if that helps. If not please try and contact our technical support team directly and they would be glad to help you out.

Please call 718-728-3605 or email [email protected]. Please mention this forum and if possible provide a link in your email.

Hope this helps!
Jerry C,
Ectaco Inc
www.ectaco.com


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