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Model iTravelTL-6  XML
Forum Index » iTRAVL
Author Message
dolly7177



Joined: 01/15/2010 00:18:07
Messages: 2
Offline

Val, Hopefully you can help me. The rubber stopper that secures the little card fell off an is lost. I cannot keep the card in the unit without the rubber stopper. I called the company 2 times and was promised that one would be mailed to me....weeks later, still no stopper and I am leaving for Venezuela soon and need this part. Please help me.
Thank you, Dolly Rolly
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green



Joined: 02/19/2008 04:12:34
Messages: 473
Offline

Dear Customer

ECTACO sent it last week. If it still has not arrived we will send it once again.

Best Regards,
Pavel - technical support
Ectaco INC,
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dolly7177



Joined: 01/15/2010 00:18:07
Messages: 2
Offline

It arrived yesterday afternoon. Thank you so much. Love my iTravel!
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