JBL Error Messages

I am having a problem with my new Jetbook Lite (less than 2 weeks-Software V0.14i Patch V15) . Some of my books are opening and showing a language I don't recognize. After checking the encoding, while in the book, West European Latin was checked (and there is no option for English AT ALL). Do I need to reset my JBL and if so, does this wipe out the books currently listed?

I am also getting an error message for a .prc book that says "unsupported compression method." Finally, how can I get updates without going through the ftp site (since I can't access it from the link you provide). Going to jetbook.net and following the link for lite only takes me to the page to purchase it-no software updates.

dawnmccl wrote:

I am also getting an error message for a .prc book that says "unsupported compression method."

I can only comment on this as a new user who encountered the same problem. I purchased a book from ebooks.com and it was the same format (.prc/.mobi). My JetBook does not view any DRM protected books yet and the JBL is set up for Barnes & Noble protected books only. My purchase of the .prc file was in vain as the JB cannot view it because of the protection. Ebooks.com gave me my money back.

If you download and install the latest firmware you will be able to read Barnes & Noble DRM protected books. There is a bug in the firmware though. You have to read the book in landscape mode rather than portrait if you want to increase the font size. If you leave it in portrait mode it will drop the bottom of the page. This does not happen in landscape mode no matter how large the font size you choose. There are a couple threads telling how to download and install the firmware already.

Dear Customers

Current version 0.15 supports all books on www.ereader.com and all PDB-books.

All books at www.barnesandnobel.com are available in PDB format. So You can easily download any ebook from the most popular book store in the USA – Barnes and Nobel.

Please, verify if You have the current version of Jetbook. Go to Settings – System Settings – Firmware Version.

If You have 0.14, please update Your Jetbook to 0.15:

1. Download and unpack the firmware package and then transfer
the Data, firmware, and reflash_nor folders to the root directory of an SD card. Make sure your SD card does not contain any files other than those found in the firmware package.

2. Place the SD card into your jetBook SD slot.

3. Press the Reset button. The device will turn off. Do not turn
it on.

4. Press and hold the On/Off button and right arrow key
simultaneously until the jetBook logo appears on the screen.

5. The update process will take about 10 – 15 minutes.
WARNING! Do not press any keys on your jetBook while updating is in progress!

6. When the update process is complete, press the Reset button.
The device will turn off.

7. Press and hold the On/Off button for 3 seconds. Release the
button. jetBook will start within 1 minute.

8. Firmware update process is completed at this point.

ftp://custftp:[email protected]/Lite_0.15.exe

If You have any problems to update Your Jetbook to the current version, please contact our Tech Support over email or by phone.

Best Regards,
Pavel - technical support
Ectaco INC,

my problem is a same thing.