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microphone and speaker not working  XML
Forum Index » iTRAVL
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jeanlucroy



Joined: 12/20/2009 13:55:43
Messages: 1
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Hi, I bought my iTravel 4 months ago and I used it to learn and practice for about 2 weeks...Everything was fine then.....After that I left home for 6 weeks and did not used the iTravel.......When I came back I tried it and I cannot get any sound out of it...The microphone and the speakers are not working at all....I resetted the unit, changed the battery etc no sound at all.....the other features of the unit are working as the text translation etc.....any help available...my unit is a NTL-2S what I bought but on the back of the unit it says iTravel TL-6.....
Any help Thanks
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green



Joined: 02/19/2008 04:12:34
Messages: 473
Offline

Dear Customer,

Apologize for the inconvenience. It seems Your device must be replaced.
Please, contact ECTACO Technical support to obtain RMA# for sending unit for replacememnt.

Best Regards,
Pavel - technical support
Ectaco INC,
Phone: (718-728-3605

This message was edited 1 time. Last update was at 12/22/2009 18:32:52

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