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ECS430T (Chinese - English - Spanish) freezing on startup  XML
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[Post New]12/11/2009 16:57:18
    Subject: ECS430T (Chinese - English - Spanish) freezing on startup
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kristola



Joined: 12/11/2009 16:47:48
Messages: 1
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My ECS430T translator freezes on the startup screen when turning on. After a moment the startup screen turns into a box in the middle of the screen, sometimes with a letter inside of it. The on-off button works and other buttons also make the beep sound but nothing else. The reset button resets the translator but it goes to the startup screen and nowhere else.

The problem appeared when the batteries were almost dead. We changed the batteries but still have the same problem.

Please respond as soon as possible. Thank you very much!
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[Post New]12/17/2009 12:12:53
    Subject:
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green



Joined: 02/19/2008 04:12:34
Messages: 473
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Dear Customer

Please, press RESET. When the screen goes off, press "D" and "E" keys one by one.
Test Mode should appear on the screen. Press ENTER to test memory and then RESET once memory will be checked.
Please, contact ECTACO technical support if the problem persists.

Best Regards,
Pavel - technical support
Ectaco INC,
Phone: (718-728-3605

This message was edited 1 time. Last update was at 12/17/2009 12:13:18
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