software registration key

I purchased software the other day
my cust # is COM-200708
I don't have the registration key so I can't load the software on my computer

how do I get this info
the software isn't doing me any good right now

I have the same issue - did you ever get your key?

Dear Robert,

Your download and registration information for the ordered Promt Professional English <-> German for Windows has already been sent to you by email.

Let us know if you did not receive it, we'll re-send the required information.

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:[email protected]
http://www.ectaco.com

Dear Sir / Madam,

Download and registration information for LingvoSoft software is provided in the order confirmation letter sent to your email address.

You may also access your download and registration information by logging in to your account at our website.

You may log in to your account online at
https://www.ectaco.com/account

If you forgot your password you may request it to be sent to the email address you used for your purchase.

If you ordered any 3rd party software it will be sent to you by email or will be delivered in a boxed version on CD depending on the application.

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:[email protected]
http://www.ectaco.com

All of the above. And am getting less information the more I look.

Ya'll please, get some organization here. A search function even.

I've gone back to the saved e-mails from the company and still haven't found the download and registration information for my JetBook.

I want to USE it.

Very Sincerely,

Lauralou

Dear Customer

Please, contact ECTACO Technical Support to clarify your question over the
phone 1-718-728-6110 or via email [email protected]

Last updates for Jetbook are available online:
http://www.jetbook.net/upgrade.php

GP Customer support team

www.Ectaco.com

Hi Green, I visited the website given by you and It helped in solving my problems. So thanks for the help.

This message was edited 1 time. Last update was at 08/16/2011 00:32:29

When I signed up for this forum, I received an authority code along with my e-mail confirmation. Does this have anything to do with the registration key for the software? If it is not, can someone tell me what the authority code is for?

samcdonald2 wrote:When I signed up for this forum, I received an authority code along with my e-mail confirmation. Does this have anything to do with the registration key for the software? If it is not, can someone tell me what the authority code is for?

Hi,

Thank you for your inquiry.

This code that you received is required to complete your registration in case if you prefer to do this manually.

It does not have anything to do with the registration key for the software which you receive after you place an order on our website.

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:[email protected]
http://www.ectaco.com

I have recently purchased a speechguard tlx and had to reinstall the langauge software but have no key codes to activate the software again. How do I obtain them??

Phillip order eord-508689

customer id #e262861

phillip1965 wrote:I have recently purchased a speechguard tlx and had to reinstall the langauge software but have no key codes to activate the software again. How do I obtain them??

Phillip order eord-508689

customer id #e262861

Hello,

Thanks for the message. Please contact technical assistance at 718-728-3605 or email [email protected]

I will send an email to them also so they can help you out.

TRIED TELEPHONE NUMBER AND SENT PICTURES AS REQUESTED THEN CALLED BACK TO OBTAIN ANSWER.

THEN TOLDED TO EMAIL. i AM GOING ROUND IN CIRCLES.

yOU MUST KNOW WHAT SOFTWARE IS INSTALLED ON YOUR UNITS.

CAN YOU SEND ME THE ACTIVATE KEY CODES SO i CAN USE THE LANGUAGE SOFTWARE AS THE PHONE IS USELESS TO ME.

phillip1965 wrote:TRIED TELEPHONE NUMBER AND SENT PICTURES AS REQUESTED THEN CALLED BACK TO OBTAIN ANSWER.

THEN TOLDED TO EMAIL. i AM GOING ROUND IN CIRCLES.

yOU MUST KNOW WHAT SOFTWARE IS INSTALLED ON YOUR UNITS.

CAN YOU SEND ME THE ACTIVATE KEY CODES SO i CAN USE THE LANGUAGE SOFTWARE AS THE PHONE IS USELESS TO ME.

Hello,

Please post one response at a time or it will be seen as spam and removed. The people at that number will help you out. The software keys are long numbers and may take forever to give you over the phone. They may have recommended sending them over email.

The email address for support is [email protected]

Hope this helps.

Hi i haven't recieved any reply yet to my question of lost key codes on my speechguard tlx. can you let me know what is happening?

Thank you

phillip1965 wrote:Hi i haven't recieved any reply yet to my question of lost key codes on my speechguard tlx. can you let me know what is happening?

Thank you

Hello,

Can you please send me a PM with your email address, it is very possible your email is getting stuck in our spam or vice versa. To send a PM just click the button near my name.

Thanks.